Among so many on-line travel agencies, why should you choose us? Here are the three top reasons:
1. We are a China based travel agency!
Book your holiday (or hotels, guides, transfers, train tickets, flight tickets, evening shows, etc) direct with a local company based in the region you are visiting, there are many advantages!
We live in the region you are visiting - China. We don't visit once a year with a clip board or research it on the internet. We read the local papers, watch the local TV, talk to our friends and colleagues around this region and know what is going on. If you have a special interest, we can advise on what's best to see, when its best to see it and the best way to get to it.
By booking direct you are cutting out the middlemen, and therefore save money. Most travel tour operators in China will use local operators to provide them with the "Ground handling arrangements" of the tours we offer. If you book your holiday through a travel agent by booking direct you can cut out the commissions of both the travel agent and the tour operator for exactly the same holiday. It's the same as booking a villa direct with owner - they will know the property best and will charge less for it!
Support the local countries and communities
Your money goes straight into the local economy by using locally based companies. If you book through specialist tour operators based in one town or region, i.e. for trekking tours, your money will all go here and not have chunks of it siphoned off in your own country to cover office and marketing costs.
Freedom to go anywhere, anytime, anyplace
When booking with a local tour operator company you can request whatever you like, for example a trekking adventure holiday, stopping at places that interest you for as long as you like. There is no set itinerary from the tours operators that you must stick to because of travelling in a big group so when you arrange your trip you can plan to see whatever interests you.
"Naturally China Tours" is a professional local travel agency based in Kunming, Yunnan. Many years of experience as tour operators make it possible for us to supply you with interesting and unique itineraries in beautiful and colorful China.
Discovering the mysterious landscapes, the exotic culture of minorities, the highlights of the ethnic groups, we can assure that you will have a fascinating experience in China with us.
2. We provide quality services during your whole trip!
Before your travel
First-hand tour pricing
Honest & No hidden fees
Quality service & Flexible
No forced shopping
24/7 support both online & offline
Ongoing client servicing
Service recovery if any compliant
Our clients are central to our success and we put them at the heart of everything we do. We work closely with every client to understand their needs and wishes. As travel professionals, we always strive to offer our clients very best in service and support. That's why we abide by the following service standards:
Our People are certified travel professionals - every Naturally China Tours travel consultant undergoes extensive customer service and quality assurance training.
Every Naturally China Tours travel consultant can be relied upon to offer a complete range of Travel Management & Leisure Travel Services both for group and FIT.
Our clients are most important to us. Your telephone calls will be answered within 20 seconds, you will never be on hold longer than 60 seconds, and we will respond to every inquiry by e-mail, telephone, or fax within 1 business day on most of the cases.
Naturally China Tours travel documents and our detailed itinerary info whether electronic or paper, are 100% accurate and “worry free”.
Travel Information Services
Naturally China Tours knows information is the key to controlling travel costs so we will work with you to analyze your needs and requirements in order to provide you with alternatives that will minimize cost and maximize your choice and value.
We will resolve any complaint about our services and respond to any complaint about the service of a Naturally China Tours Preferred Supplier within 2 business days. Does this sound like the kind of travel management service you expect? Contact us to discuss your travel management needs.
We strongly believe that we will never succeed unless our customers succeed. That's one of the reasons why we focus our efforts on providing you the services you need to make your travel satisfied. Stop by and visit our office in Kunming to learn more about what we can do to your travel requirements.
Any questions or suggestions, please feel free to contact us!